Clove Dental: Leveraging AI for Growth & Efficiency

How Clove Dental Saved $20K, Boosted Bookings by 20%, and Automated Follow‑Ups with AI

Leveraging Paratus Health’s AI system, Clove Dental unlocked new revenue and improved staff capacity, all without hiring extra callers

Challenge: Manual Follow‑Ups Holding Growth Back

At Clove Dentistry’s LA 9 site dental clinics, front‑desk staff were swamped with phone outreach:

Appointment reminders, confirmations, re‑scheduling, post‑treatment check‑ins.

This manual overhead led to:

• Hundreds of outbound calls per week
• Limited capacity to respond to new patient inquiries
• Missed opportunity for bookings and revenue
• Staff burnout, as call tasks distracted from in-person patient care

Results at a Glance

Key Impact Metrics

The AI Solution Implemented

Clove Dental utilized Paratus Health’s voice AI assistants to go live in under a week.

How AI Handles Patient Outreach

• Automatically confirms new and existing appointments
• Reschedules cancellations or no‑shows in real-time
• Sends pre‑visit reminders and post‑treatment check‑ins
• Fully customizable scripts adapted to dental workflows

Staff now track all activity in a dashboard—freeing them from daily call lists.

Business Outcomes

1. Significant Cost Reduction

• $20,000 saved annually, equivalent to ~1 FTE for outbound calls
• Eliminated third-party call spending and staff overtime

2. 20% Increase in Bookings

• AI follow-ups led to 20% more booked appointments in 60 days
• That’s ~500 extra visits per year at an average price of ~$150 → $75,000 in added revenue

3. ROI Realized in Under 2 Months

• AI service cost was recouped within the first 4 weeks
• Continued revenue uplift and cost savings paid dividends all year

4. Staff Re‑allocated to Patient Care

• Front‑desk staff no longer manage calls, so their time is focused on enhancing in‑clinic patient experience.
• Staff report higher job satisfaction and less stress.

About Clove Dental – Los Angeles Clinic

• Location: 9 sites around Los Angeles, CA
• Team: 40 staff members
• Focus: General dentistry, cosmetic, implants, emergency care

“What used to take 2–3 staff members to complete daily call tasks now runs entirely on autopilot—thanks to Paratus.”
— Clinic Manager, Clove Dental

Ready to Scale Without Adding Staff?

Let Paratus Health show you how AI voice outreach can grow your bookings and streamline operations—starting with a free demo.

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